Lead – Standards & Assurance, Technology Labs
Core
Owns standards and assurance for JLL's Technology Labs Center of Excellence, building playbooks, governance, and procedures for operating and maintaining tech labs, cleanrooms, and critical research environments globally.
Role type
Director, Standards & Assurance (Technology Labs)
Builds
Global operating standards, SOPs, training materials, and assurance programs for tech lab environments.
Domain
Commercial Real Estate / Technology Labs / Critical Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Standards development, operational procedures (SOPs), assurance program management, due diligence, change management, technical writing, stakeholder engagement, incident investigation, root cause analysis, regulatory compliance coordination.
Preferred skills
Professional Engineer (PE) license, Reliability-Centered Maintenance (RCM) frameworks, failure mode analysis, technology sector experience, standing up standards functions from scratch.
Technologies
HVAC, cleanroom systems, life-safety systems, mechanical/electrical systems.
Responsibilities
Develop and maintain the Tech Labs standard O&M playbook; run structured due-diligence engagements to capture operating models and surface gaps; own the assurance program extending JCAP with tech lab-specific criteria; finalize and release operating standards; train teams on playbooks and updates; support incident management and root cause analysis; coordinate with Engineering Operations, Quality & Compliance, and HSSE for statutory compliance.
Seniority
Director, strategic leadership with hands-on program ownership
