Technical Customer Engineer II
Core
Provide technical support, expertise, demonstrations, and troubleshooting for products to sales teams and customers; install, maintain, and repair equipment at customer sites.
Role type
Technical Customer Engineer / Field Service Engineer
Builds
Product demonstrations, customer support, equipment maintenance and repair
Domain
Industrial equipment / Electrical & Mechanical systems
Deliverable
client delivery | physical/clinical work
Required skills
diagnosing complex systems, troubleshooting, repairing equipment, product demonstrations, maximizing product benefits, working independently in the field
Preferred skills
strong technical expertise, excellent problem-solving skills
Technologies
complex systems, electrical/mechanical/electronics/mechatronics equipment
Responsibilities
Answer questions about products, provide in-depth product demonstrations, assist customers in maximizing product benefits, diagnose and troubleshoot complex systems, repair and debug equipment, install and maintain equipment at customer sites, conduct training at customer sites
Seniority
Entry-level (1 year experience)