Technical Account Manager
Core
Lead the engineering team to deliver day-to-day MEP (Mechanical, Electrical, Plumbing) activities, ensuring operational excellence and compliance in critical environments like banking HQs and data centers.
Role type
Senior Technical Account Manager (MEP Operations)
Builds
MEP service delivery, operational reports, and risk management for commercial real estate clients.
Domain
Commercial Real Estate / MEP Engineering
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
MEP systems expertise, team leadership, HV/LV switching operations, CMMS management, statutory compliance, financial performance monitoring, incident reporting, OEM maintenance standards.
Preferred skills
ILM3/5 leadership certification, IOSH/NEBOSH safety certification, electrical/mechanical engineering HNC/HND, ability to obtain HV/LV Authorized Person sign-off.
Technologies
CMMS, MEP asset management systems, reporting tools.
Responsibilities
Provide leadership to the engineering team and manage Specialist Vendors; Operate facility systems including HV/LV switching; Monitor and report on quality and financial performance; Manage engineering risk register and asset reliability; Ensure compliance with SLAs and statutory regulations; Lead escalation of vendor performance issues; Compile critical incident and near-miss reports.
Seniority
Senior, hands-on IC with team management