Application Field Service Engineer
Core
Provide pre-sales and post-sales technical support for complex assembly and packaging equipment, including customer demonstrations, on-site installations, servicing, and repair.
Role type
Application Field Service Engineer
Builds
Assembly and advanced packaging stage solutions for electronics and semiconductor manufacturing
Domain
Electronics manufacturing / Semiconductor packaging
Deliverable
physical/clinical work
Required skills
Mechanical or Electrical Engineering degree, troubleshooting, system operation instruction, quality checks
Preferred skills
Analytical thinking, self-management, customer communication
Technologies
CRM systems, Call Center support tools
Responsibilities
Conduct customer demonstrations and material evaluations, perform on-site installations and equipment servicing/repair, instruct customers on operation and maintenance, check and approve operational quality of system equipment, provide training, participate in call center phone support when not traveling
Seniority
Entry to Mid-level, hands-on IC