Shift NOC Engineer
Core
Monitor and manage critical facility systems (power, cooling, fire suppression) and network performance in a data centre environment to ensure uptime.
Role type
Shift NOC Engineer (Facility & Network Operations)
Builds
Data centre facility services and network infrastructure
Domain
Commercial Real Estate / Data Centre Operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Network monitoring, alarm analysis, incident management, change management, root cause analysis, network documentation, shift handover
Preferred skills
ITIL, familiarity with routers/switches/firewalls/load balancers, network security principles, troubleshooting
Technologies
Network monitoring tools, BMS systems
Responsibilities
Monitor and manage critical facility systems (power, HVAC, fire suppression); Conduct 'eyes on glass' for facility equipment alarms; Perform alarm analysis and propose suggestions to reduce alarms; Handle and manage network incidents including recording, escalating, and ensuring timely resolution; Maintain accurate network documentation for BMS systems; Participate in change management processes; Ensure smooth transitions between shifts
Seniority
Mid-level, hands-on IC