Asset Experience Manager – Community Deputy
Core
Senior leadership role managing complex commercial property portfolios, serving as the primary client relationship owner and operational expert for site-based community support.
Role type
Senior IC Asset Experience Manager (Deputy Lead)
Builds
Operational excellence and service delivery for commercial real estate assets
Domain
Commercial Real Estate / Property Management
Deliverable
product features
Required skills
Client relationship management, strategic asset oversight, team leadership, financial management, lease and legal compliance, health and safety management, supplier and contract management, property operations, ESG implementation
Preferred skills
Experience in commercial real estate, skilled trades, or technology
Technologies
Proactis, Vision, E-Permits
Responsibilities
Provide line management and mentorship to Asset Experience Managers; act as primary point of contact for client enquiries and service requests; manage service charge budgets and reconciliations; conduct property inspections and void management; oversee health and safety compliance and risk actions; lead supplier framework meetings and manage work orders; support ESG initiatives and sustainability reporting.
Seniority
Senior, hands-on IC with leadership duties