Technical Customer Engineer II
Core
On-site installation, commissioning, troubleshooting, and maintenance of Nordson PPS polymer/plastics production equipment.
Role type
Senior Technical Customer Engineer (Field Service)
Builds
Polymer/plastics production lines and components
Domain
Manufacturing / Polymer & Plastics Industry
Deliverable
Physical/clinical work
Required skills
Polymer/plastics plant site service, installation and commissioning, troubleshooting, repair, project coordination, spare parts recommendation, preventive maintenance planning, Siemens Step7/WinCC/Profile bus familiarity, independent problem analysis, bilingual communication (Chinese/English)
Preferred skills
Experience in molding companies, ability to work under difficult conditions, flexibility for overtime and weekends
Technologies
Nordson PPS, Siemens Step7, WinCC, Profile bus
Responsibilities
Conduct on-site service including installation, startup, commissioning, troubleshooting, claim management, training, and maintenance; supervise and execute installation projects coordinating with OEMs; repair components at plant and customer sites; ensure installation quality; follow up on open issues until project completion; recommend spare parts and preventive maintenance services.
Seniority
Senior, hands-on IC
