MKT.PRODMGT.B1 - Associate I, Product Management (Software Product Specialist - AI)
Core
Support software product operations, release activities, customer onboarding, documentation, and issue follow-up for AI-related software, licensing solutions, and SPC products.
Role type
Associate I, Product Management (Software Product Specialist - AI)
Builds
AI-related software, software licensing solutions, SPC software products
Domain
Software product operations, AI, licensing, SPC (Semiconductor/Manufacturing)
Deliverable
product features
Required skills
software product support, product operations, application support, technical support, product specialist, release readiness, feature integration tracking, license setup, customer onboarding, issue reproduction, documentation, feedback collection
Preferred skills
AI-related software, machine learning applications, B2B software, industrial software, manufacturing software, semiconductor environments, Mandarin communication
Technologies
AI software, SPC software, licensing solutions
Responsibilities
Support software release readiness including checklists, documentation, and release notes; Support AI-related software feature activities including integration tracking and model maintenance coordination; Support software licensing activities including setup and data tracking; Support SPC software activities including onboarding and demo preparation; Support product issue follow-up by testing, reproducing, and tracking status; Collect and organize feedback from customers, sales, support, engineering, and product teams.
Seniority
Associate I, entry-level IC
