Senior Technical Customer Engineer
Core
Primary technical interface for semiconductor manufacturing customers, ensuring accurate capture and execution of factory automation and equipment communication integration standards.
Role type
Senior Technical Customer Engineer (SECS/GEM & Automation Integration)
Builds
Factory automation communication systems, MES integrations, and equipment-to-equipment handshaking for semiconductor fabs.
Domain
Semiconductor manufacturing / Factory automation / Equipment communication
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
SECS-II messaging, GEM (SEMI E30), HSMS (SEMI E37), SMEMA protocol, wafer handler integration, robotics systems integration, MES integration, factory host communication modifications, requirement translation, FAT/SAT support
Preferred skills
SEMI E40, E84, E87, E90, E94 standards, wafer or panel-level automation, robotics architecture, technical documentation
Technologies
SECS-II, GEM, HSMS, SMEMA, MES systems, EFEM interfaces
Responsibilities
Serve as primary technical contact for factory automation topics, lead discussions with customer CIM/MES engineers, translate customer requirements into engineering specifications, support implementation and troubleshooting of SECS/GEM/SMEMA protocols, validate equipment-to-equipment handshaking, participate in troubleshooting communication-related field issues
Seniority
Senior, hands-on IC
