Mobile Associate, Store in Store - Retail Sales
Core
Face of T-Mobile inside a warehouse/club kiosk setting, educating customers and driving sales in a high-traffic retail environment.
Role type
Retail sales associate (store-in-store)
Builds
T-Mobile service plans and devices for customers
Domain
Telecommunications retail
Deliverable
product features
Required skills
Sales, Customer Service, Communication, Product Knowledge, Consultative Selling, Customer Needs Identification, Relationship Building, Customer Education, Sales Prospecting, Coaching, Customer Engagement, Customer Satisfaction Management, Customer Referrals, Leadership, Customer Communications
Preferred skills
6 months of customer service and/or sales experience in a retail environment
Technologies
Digital tools, T-Mobile systems
Responsibilities
Proactively engage with customers in a high-traffic retail environment, Complete training on store-in-store experience and new products, Educate customers and showcase warehouse/club member benefits, Attract potential customers to drive sales activity, Follow up with customers, collect referrals, and handle Be Back processes, Form relationships with new and existing customers
Seniority
Entry-level
