Mobile Associate - Retail Sales
Core
Frontline retail sales associate serving customers in-store, selling devices and service plans, and building brand loyalty.
Role type
Entry-level retail sales associate
Builds
T-Mobile devices, service plans, and IoT solutions for consumers
Domain
Telecommunications / Retail
Deliverable
product features
Required skills
Customer service, sales, hands-on technology demonstration, relationship building, digital tool usage, teamwork
Preferred skills
None stated
Technologies
Digital tools, in-store systems, reference resources
Responsibilities
Help customers continue shopping journeys from online or other channels, provide hands-on technology demonstrations, sell personalized device and service solutions, use digital tools to demonstrate network coverage, complete new employee training, partner with other channels to resolve issues and handoff leads
Seniority
Entry-level, learning role
