Mobile Associate, Store in store - Retail Sales
Core
Proactively engage with customers in a high-traffic warehouse/club kiosk setting to educate, demonstrate, and recommend T-Mobile solutions while driving sales.
Role type
Retail sales associate (store-in-store)
Builds
T-Mobile service plans and devices for customers
Domain
Telecommunications / Retail
Deliverable
product features
Required skills
Sales Techniques, Customer Education, Consultative Selling, Customer Needs Identification, Sales Prospecting, Relationship Building, Coaching
Preferred skills
6 months of customer service and/or sales experience in a retail environment
Technologies
Digital tools, T-Mobile systems
Responsibilities
Proactively engage with customers in a high-traffic retail environment, Complete training on store-in-store experience and new products, Attract potential customers to drive sales activity, Follow up with customers and collect referrals, Handle Be Back processes, Form relationships with new and existing customers
