Mobile Associate, Store in store - Retail Sales
Core
Proactively engage with customers in a high-traffic retail environment to educate, demonstrate, and recommend T-Mobile solutions and warehouse/club member benefits.
Role type
Retail sales associate (store-in-store)
Builds
Customer experiences and sales of mobile services and club benefits
Domain
Telecommunications / Retail
Deliverable
product features
Required skills
Sales Techniques, Customer Education, Consultative Selling, Customer Needs Identification, Sales Prospecting, Customer Communications, Product Knowledge, Relationship Building, Coaching
Preferred skills
6 months of customer service and/or sales experience in a retail environment
Technologies
Digital tools, T-Mobile systems
Responsibilities
Proactively attract potential customers and drive sales activity, Complete training on products, processes, and systems, Follow up with customers, collect referrals, and handle Be Back processes, Establish rapport and trust with customers to exceed expectations, Perform skills practicing and knowledge sharing
Seniority
Entry-level
