Mobile Associate, Store-in-Store - Retail Sales, Bilingual
Core
Mobile Associate acts as a brand ambassador in high-traffic retail partner locations, engaging customers to sell T-Mobile wireless solutions and devices.
Role type
Retail Sales Associate
Builds
Wireless service plans, devices, and onboarding solutions for customers
Domain
Telecommunications / Retail
Deliverable
product features
Required skills
Sales, Customer Service, Customer Needs Identification, Product Knowledge, Relationship Building, Coaching, Communication, Leadership, Solution-based selling
Preferred skills
Retail environment experience
Technologies
Digital self-serve tools, T-Mobile app, Kiosk systems
Responsibilities
Proactively engage customers in a high-traffic retail environment, identify customer needs, demonstrate T-Mobile products and services, complete training on products and processes, perform store operations and security procedures, build relationships with nearby leadership teams.
Seniority
Entry-level