Mobile Associate, Store-in-Store - Retail Sales, Bilingual
Core
Retail sales associate responsible for engaging customers, selling wireless solutions, and providing exceptional service in a high-traffic store-in-store environment.
Role type
Retail sales associate (store-in-store)
Builds
Wireless service plans, devices, and customer onboarding solutions
Domain
Telecommunications / Retail
Deliverable
product features
Required skills
Sales, Customer Service, Customer Needs Identification, Relationship Building, Product Knowledge, Coaching, Communication, Leadership, Sales Techniques
Preferred skills
Retail environment experience
Technologies
Digital self-serve tools, T-Mobile app, Kiosk systems
Responsibilities
Proactively engage with customers to identify needs and recommend wireless solutions, utilize digital self-serve tools during interactions, complete training on products and processes, perform store operations including opening/closing and securing assets, build relationships with nearby leadership teams, follow up with customers to drive sales and capture referrals.
Seniority
Entry-level
