Mobile Associate, Store in Store - Retail Saless
Core
Face of T-Mobile inside a warehouse/club kiosk setting, educating customers and driving sales of mobile solutions.
Role type
retail sales associate
Builds
T-Mobile mobile service plans and devices for customers
Domain
telecommunications retail
Deliverable
product features
Required skills
sales, customer service, consultative selling, product knowledge, relationship building, customer education, sales prospecting, coaching, customer needs identification
Preferred skills
6 months of customer service and/or sales experience in a retail environment
Technologies
digital tools, T-Mobile systems
Responsibilities
Proactively engage with customers in a high-traffic retail environment, educate customers on T-Mobile benefits, demonstrate products, attract potential customers, follow up with customers, collect referrals, handle Be Back processes, perform skills practicing and knowledge sharing, complete training on new skills and processes.
Seniority
entry-level IC
