Sr. Mobile Expert, Bilingual, Spanish
No visa sponsorship
Core
Senior retail sales expert providing personalized wireless technology solutions and resolving complex customer challenges in an Experience Store.
Role type
Senior IC retail sales expert (bilingual)
Builds
Customer sales transactions and service experiences for T-Mobile wireless products
Domain
Telecommunications / Wireless Retail
Deliverable
product features
Required skills
sales, customer service, problem-solving, technology navigation, multi-priority management
Preferred skills
retail sales experience, customer service experience, technical support experience, mobile technology experience
Responsibilities
Recommend products and services based on customer needs, resolve customer questions and technical challenges using advanced systems, build product knowledge through training, collaborate with teammates to achieve store goals
