Mobile Associate, Store-In-Store-Retail Sales
Core
Mobile Associate acts as a brand ambassador in partner retail locations, engaging customers to sell T-Mobile wireless solutions and devices.
Role type
retail sales associate
Builds
wireless service plans, devices, and onboarding solutions for customers
Domain
telecommunications retail
Deliverable
product features
Required skills
solution-based selling, customer relationship building, digital self-serve tool usage, store operations, price override management
Preferred skills
none stated
Technologies
T-Mobile app, digital self-serve tools, kiosk systems
Responsibilities
Proactively engage customers in high-traffic retail environments to identify needs and recommend wireless solutions; utilize digital tools and self-serve onboarding processes; perform store opening/closing procedures and secure assets; build relationships with nearby store leadership for account support; follow up with customers to drive sales and capture referrals.
Seniority
entry-level