Mobile Associate - Retail Sales
Core
Support retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment.
Role type
Retail sales associate
Builds
Wireless service plans, devices, and network solutions for customers
Domain
Telecommunications / Retail
Deliverable
product features
Required skills
Customer service, Sales, Communication, Customer problem solving, Multitasking, Change agility
Preferred skills
6 months of customer service and/or sales experience in a retail environment
Technologies
Digital tools for network coverage and service plan demonstration
Responsibilities
Develop proficiency in customer service and sales; Utilize digital tools to demonstrate network coverage and product features; Complete required training on retail processes and wireless technology; Collaborate with colleagues to support a seamless customer experience
Seniority
Entry-level
