Mobile Associate - Retail Sales - Spanish Preferred
Core
Bilingual Mobile Associate delivering personalized technology and service solutions to customers in a retail environment.
Role type
Retail sales associate (bilingual)
Builds
Wireless service plans, network coverage demonstrations, and product features for T-Mobile customers
Domain
Telecommunications / Retail
Deliverable
product features
Required skills
Customer service, Sales, Communication, Customer problem solving, Multitasking, Change agility, Engaging people, Teamwork orientation
Preferred skills
6 months of customer service and/or sales experience in a retail environment
Technologies
Digital tools for network coverage and service plan demonstration
Responsibilities
Develop proficiency in customer service and sales; Utilize digital tools to demonstrate network coverage, service plans, and product features; Complete required training to build knowledge of retail processes, systems, and wireless technology innovations; Collaborate with colleagues across channels to support a seamless customer experience
Seniority
Entry-level
