Sr Mobile Expert, Bilingual Spanish Preferred
Core
Deliver best-in-class customer service and sales in T-Mobile company-owned Experience stores, resolving customer pain points and selling products using in-store systems and digital tools.
Role type
Senior retail customer service and sales expert
Builds
Customer resolution and sales outcomes for T-Mobile retail locations
Domain
Telecommunications retail
Deliverable
product features
Required skills
Sales, Customer Service, Troubleshooting, Product Knowledge, Critical Thinking, Task Management
Preferred skills
Retail experience (12+ months), Account Care expertise, Technical Care expertise
Technologies
In-store systems, digital tools
