Retail Associate Manager
Core
Lead and develop retail team members to achieve sales targets and deliver customer service excellence.
Role type
Retail Associate Manager
Builds
Customer service and sales outcomes at retail locations
Domain
Telecommunications retail
Deliverable
product features
Required skills
Coaching, Customer Service, Sales, Leadership, Performance Monitoring, Product Knowledge, Team Coaching, Change Agility, Escalation Resolution, Talent Development
Responsibilities
Coach and train staff on product knowledge and store procedures, manage store operations including visual merchandising, monitor and control store expenses, oversee customer wait times, stay current on products and services as an expert resource.
Seniority
Individual Contributor, supervisory level
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