Mobile Associate - Retail Sales, Store in Store, Bilingual, Spanish Preferred
Core
Mobile Associate in a Store-in-Store retail environment, driving sales and customer engagement for T-Mobile products and services.
Role type
Retail Sales Associate
Builds
Wireless solutions, devices, and onboarding services for customers
Domain
Telecommunications / Retail
Deliverable
product features
Required skills
Solution-based selling, customer relationship building, digital self-serve tool usage, store operations, price override management
Preferred skills
Bilingual Spanish, high-traffic environment adaptability
Technologies
T-Mobile app, digital self-serve tools, kiosk systems
Responsibilities
Proactively engage customers to identify needs and recommend wireless solutions; utilize digital tools for onboarding and self-serve education; perform store opening/closing procedures and secure assets; build relationships with nearby leadership and teams; follow up with customers to capture referrals and manage 'Be Back' processes.
Seniority
Entry-level, hands-on IC
