Customer Service Engineer
Core
Provide expert technical support, training, and service for gas and flame detection instruments and solutions.
Role type
Customer Service Engineer (Gas Detection)
Builds
End-to-end gas and flame detection solutions for industrial, aerospace, and environmental markets
Domain
Industrial instrumentation, gas detection, environmental monitoring
Deliverable
client delivery
Required skills
Gas detection instrumentation expertise, electronic instrumentation support, software application support, customer training delivery, on-site auditing, technical troubleshooting, documentation
Preferred skills
Additional languages, advanced IT proficiency (Excel, Adobe InDesign)
Responsibilities
Deliver technical support via phone/email, diagnose and resolve customer issues, conduct on-site customer training, audit authorized service centers, document interactions and maintain records
Seniority
Mid-level, hands-on IC