Mobile Expert, Store-in-Store
Core
Retail sales associate responsible for engaging customers in partner store locations, educating them on wireless solutions, and driving sales of T-Mobile products and services.
Role type
Retail Sales Associate (Store-in-Store)
Builds
Wireless service plans, devices, and onboarding solutions for retail customers
Domain
Telecommunications / Retail
Deliverable
product features
Required skills
Solution-based selling, customer relationship building, digital self-serve tool usage, sales performance metrics, store operations, customer education
Preferred skills
Prior customer service experience, retail environment experience
Technologies
T-Mobile digital self-serve tools, T-Mobile app
Responsibilities
Proactively engage with customers in high-traffic retail environments, identify customer needs and recommend wireless solutions, utilize digital tools for onboarding, perform store opening/closing procedures, build relationships with nearby leadership teams
Seniority
Entry-level, individual contributor
