Sr Engineer, AI
Core
Architecting and optimizing agentic AI systems and LLM workflows to enhance customer service automation, reasoning, and interaction capabilities.
Role type
Senior IC AI Engineer (Agentic Systems & LLM Orchestration)
Builds
Advanced agentic AI systems, RAG workflows, and AI-driven customer service tools
Domain
Telecommunications / Customer Service Automation / Generative AI
Deliverable
production ML models | product features
Required skills
Prompt Engineering, LLM Orchestration, RAG, Vector Databases, Python, Model Tuning, Data Modeling
Preferred skills
Agentic AI System Architecture, Cross-functional Integration, AI Strategy Research
Technologies
LangChain, ADK, Vector Databases, Cloud AI Services
Responsibilities
Optimize AI performance via prompt engineering and fine-tuning; Develop AI tools and workflows for customer service; Architect sophisticated agentic AI systems; Collaborate on integration into production systems; Evaluate model reliability and accuracy; Conduct ongoing AI research
Seniority
Senior, hands-on IC