Mobile Associate - Retail Sales, Bilingual
Core
Support retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment.
Role type
Retail sales associate (mobile devices and services)
Builds
Customer relationships and seamless customer experience for T-Mobile
Domain
Telecommunications / Retail
Deliverable
product features
Required skills
Customer service, Sales, Communication, Customer problem solving, Engaging people, Multitasking, Change agility
Preferred skills
6 months of customer service and/or sales experience in a retail environment
Technologies
Digital tools for network coverage and service benefits demonstration
Responsibilities
Develop proficiency in customer service and sales; Utilize digital tools to demonstrate network coverage and service benefits; Complete required training; Engage customers by exploring needs and providing hands-on demonstrations
Seniority
Entry-level
