Senior Application Engineer
Core
Support customers using Teledyne LeCroy test and measurement equipment for development and testing of HDMI, DisplayPort, and other video protocols.
Role type
Senior Field Application Engineer (Video Protocols)
Builds
Customer support solutions, product demonstrations, and technical documentation for video protocol testing
Domain
Industrial test and measurement / Video protocols (HDMI, DisplayPort, USB, Thunderbolt)
Deliverable
client delivery
Required skills
Video protocol debugging (HDMI, DisplayPort, USB, Thunderbolt), test instrument operation, pre/post-sales troubleshooting, customer relationship management, technical documentation, sales presentation support
Preferred skills
Python/C#/TCL scripting, standards compliance testing, networking configuration, serial protocol debugging (Bluetooth, SPI, UART)
Technologies
HDMI, DisplayPort, USB Power Delivery, Thunderbolt, MIPI, Windows, Mac, compliance testers, packet sniffers, signal generators
Responsibilities
Provide pre- and post-sales technical support via email, phone, and on-site visits; debug real-world customer issues using test instruments; participate in protocol forum calls and testing events; deliver product demonstrations and training webinars; collaborate with engineering to recreate customer test environments; document findings and communicate requirements to engineering
Seniority
Senior, hands-on IC with customer-facing responsibilities
