Principal Program Managers
Core
Own and manage fraud mitigation strategy and operational excellence across T-Mobile's financial services programs, safeguarding customer transactions and ensuring compliance.
Role type
Principal Program Manager (Fraud & Compliance)
Builds
Fraud detection/prevention strategies, operational frameworks, dashboards, and automated reporting pipelines for financial services.
Domain
Telecommunications / Financial Services / Risk Management
Deliverable
production ML models | dashboards & analysis | infrastructure
Required skills
Program management (Agile), cross-functional team leadership, fraud detection strategy design, business process modeling, data analytics (SQL, Tableau), vendor management, SOX compliance controls, backlog prioritization.
Preferred skills
Experience with enterprise fraud platforms, rules engines, API-based transaction monitoring, banking authorization systems, IT General Controls (ITGC).
Technologies
SQL, Tableau, enterprise BI tools, API-based transaction monitoring systems, enterprise fraud platforms.
Responsibilities
Lead technical integrations and cross-functional execution across IT, Risk, Cyber, and Compliance; Develop operational frameworks and policies for fraud mitigation; Monitor and analyze industry best practices for AI-driven controls and ML fraud models; Build and deploy dashboards and automated reporting pipelines; Manage program-level vendor engagements and large-scale fraud audits; Drive system readiness for retail transactions and peak traffic periods; Manage fraud and operational roadmap including sprint planning and retrospectives.
Seniority
Principal, strategy & mentorship