Customer Banking Specialist - Kawana Branch
Core
Front-line retail banking specialist delivering seamless banking experiences and financial solutions to personal and small business customers in a branch setting.
Role type
Retail Banking Specialist (IC)
Builds
Customer banking relationships, account maintenance, and credit product applications for CommBank's 10 million+ customers.
Domain
Financial Services / Retail Banking
Deliverable
product features
Required skills
Customer service, financial product knowledge, communication, problem solving, risk adherence, in-branch technology demonstration
Preferred skills
Retail or hospitality experience, ability to articulate financial terms, holistic solution design
Responsibilities
Conduct in-depth conversations to support overall banking needs, process credit applications, complete Financial Health Checks, demonstrate digital banking options, solve customer problems while adhering to risk procedures