Customer Banking Specialist - Moe
Core
Public face of CommBank delivering seamless banking experiences to personal and small business customers via in-branch conversations and support.
Role type
Customer Banking Specialist (Retail Branch)
Builds
Customer banking services, account maintenance, and credit product applications for 10 million+ customers.
Domain
Retail Banking / Financial Services
Deliverable
product features
Required skills
Customer service, financial product knowledge, communication, problem solving, in-branch technology demonstration
Responsibilities
Have in-depth conversations with customers about banking needs, support enquiries and account maintenance, process applications for credit products, provide education on digital banking options, solve problems while championing risk-adverse processes.