Customer Banking Specialist - Moruya (12 Months Fixed Contract)
Core
Deliver a seamless banking experience to personal and small business customers through in-branch conversations, account maintenance, and credit product applications.
Role type
Customer Banking Specialist (Retail Banking)
Builds
Customer banking solutions and financial advice for personal and small business customers
Domain
Financial Services / Retail Banking
Deliverable
client delivery
Required skills
Customer service, financial product knowledge, communication, problem solving, risk awareness
Responsibilities
Have in-depth conversations with customers about banking needs including Home Loans, Business Banking & Financial Advice; Support customers with enquiries, maintenance on accounts and process applications for credit products; Provide options for the customer through education & demonstration of in-branch technology and digital banking options; Problem solve & provide effective solutions whilst championing processes, procedures & drive risk-adverse culture