Customer Banking Specialist - Goulburn (12 Months Fixed Contract)
Core
Deliver seamless banking experiences and financial solutions to personal and small business customers in a retail branch setting.
Role type
Retail Banking Specialist (Customer Service)
Builds
Customer relationships and financial product adoption for CommBank's retail base
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Customer service, financial product knowledge, communication, problem solving, risk awareness
Responsibilities
Conduct in-depth customer conversations regarding Home Loans, Business Banking, and Financial Advice; Support account maintenance and process credit applications; Complete Financial Health Checks; Demonstrate in-branch technology and digital banking options; Solve customer problems while adhering to risk-adverse processes
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