Associate Director, Service Delivery- MCN Global Solutions Pharmaceutical Operations & Technology IT
Core
Lead planning, governance, delivery, and support for Biogen's global Manufacturing Control Network (MCN) technology platform to ensure secure, reliable, and compliant manufacturing operations.
Role type
Senior management IT operations and architecture leader
Builds
Global manufacturing control network platform, infrastructure resilience, and cybersecurity initiatives
Domain
Pharmaceutical manufacturing IT and OT (Operational Technology)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IT architecture, IT infrastructure, cybersecurity, software validation, GxP processes, project management, resource coordination, team leadership, regulatory compliance
Preferred skills
People development, complex infrastructure challenge management
Technologies
MCN platform, data replication, recovery systems
Responsibilities
Lead and govern the global MCN architecture roadmap; Provide departmental leadership for cybersecurity and operational continuity; Manage execution of MCN projects across production environments; Develop and manage the annual MCN platform budget; Lead and develop professional staff and partner resources; Coordinate project execution with site teams, vendors, and service providers; Influence investment decisions aligned to business objectives.
Seniority
Senior, hands-on IC with management responsibilities