Customer Quality Engineer
Core
Pilot operational quality performance and ensure customer satisfaction for the Autonomous Production Unit (APU) in the automotive interior and ADAS sector.
Role type
Customer Quality Engineer (Operations)
Builds
Interior cabin solutions and Advanced Driver Assistance Systems (ADAS) for automakers and new mobility actors.
Domain
Automotive manufacturing / Quality Operations
Deliverable
client delivery
Required skills
8D problem solving, 5 Whys, Root Cause Analysis, PDCA, QRQC, IATF 16949 standards, change management (4M matrix), supplier action plan management
Preferred skills
Engineering degree (Industrial Engineering, Electrical, or Mechanical), prior experience in automotive production sites
Technologies
Quality management systems, production line monitoring tools
Responsibilities
Manage and resolve 0 km customer complaints and validate immediate safety actions; Conduct production line audits to identify standard deviations and define corrective actions; Oversee the eradication of quality issues and update quality dashboards; Ensure compliance with change management matrices and obtain formal customer approval for process modifications; Manage internal supplier action plans and incident closures.
Seniority
Mid-Senior, hands-on IC
