Customer Quality Deputy Manager (M/F/D)
Core
Act as the primary interface between Valeo and automotive customers to manage quality issues, ensure production line continuity, and support new vehicle program launches.
Role type
Senior Quality Operations Manager (Automotive Supplier)
Builds
Quality assurance processes, rapid response to line failures, and new product launch readiness for automotive OEMs.
Domain
Automotive manufacturing and supply chain quality management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Quality management systems (QMS), root cause analysis (PDCA, 5W2H, FTA), stakeholder management, project coordination, data reporting, risk assessment
Preferred skills
Knowledge of automotive OEM processes, experience with new vehicle program launches, proficiency in quality indicators and warranty analysis
Technologies
PDCA, FTA-LLC, QRQC, LLC, DFMEA, PFMEA, SPPC
Responsibilities
Maintain dialogue with customer quality staff to align on expectations; lead sorting operations and manage non-conformance returns; challenge and validate root cause analyses from internal divisions; support trial builds and launch readiness reviews; generate daily and weekly quality reports; identify and mitigate risks for new vehicle programs.
Seniority
Senior, hands-on IC