Supervisor, Back Office - CVTI Clinic - Full Time 8 Hour Days (Exempt) (Non-Union)
Core
Supervises clinical staff and manages administrative operations for a Cardiac & Vascular Surgery Clinic, including physician support, billing audits, and EHR coordination.
Role type
Senior clinical operations supervisor (medical assistant/LVN/RN background)
Builds
Ambulatory clinic operations, patient care workflows, and administrative processes
Domain
Healthcare / Cardiac & Vascular Surgery
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Clinical staff supervision, performance management, EHR system administration, billing audit execution, policy implementation, process improvement, triage guidance, infection control compliance
Preferred skills
Bachelor's degree in a related field
Technologies
Electronic Health Record (EHR) systems, MS Office suite (Word, PowerPoint, Excel)
Responsibilities
Supervise at least two full-time clinical staff members (Medical Assistants, LVNs, RNs) and coordinate personnel actions; Monitor daily clinic operations and ensure survey readiness through staff education and audits; Act as a Super User and trainer for the electronic health record system; Facilitate physician onboarding and manage special projects; Perform billing and purchasing audits to ensure financial responsibility; Triage patient phone calls and provide guidance per protocols; Maintain compliance with infection control and safety regulations.
Seniority
Senior, hands-on IC
