Support Coordinator II- Newport Beach Oncology Hematology Clinic - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Core
Intermediate-level support coordinator managing outpatient flow, scheduling, and patient intake for a multi-specialty oncology hematology clinic.
Role type
Support Coordinator II (Administrative)
Builds
Smooth outpatient clinic operations and patient care coordination
Domain
Healthcare / Oncology Hematology
Deliverable
Dashboards & analysis (patient flow data) | Product features (scheduling & intake processes)
Required skills
Patient scheduling, medical records management, insurance verification, co-pay collection, referral coordination, data entry, customer service, English proficiency
Preferred skills
Medical terminology, insurance billing knowledge, Mandarin or Spanish language, CMA certification, billing/coding certification
Technologies
GE Centricity Business, Cerner, PBAR, Microsoft Outlook
Responsibilities
Coordinate multiple appointments across multi-specialty services; process new referrals and obtain outside medical records; schedule evaluations, surgeries, labs, and diagnostic testing; manage co-pay collections and financial risk assessments; act as single point of contact for patients and caregivers; distribute messages to medical personnel via text, voice, and email; assist with billing audits and charge corrections.
Seniority
Intermediate, hands-on IC
