Director, Technical Readiness
Core
Ensure every testing environment is technically ready for digital testing, translating technical requirements into clear guidance for coordinators and school staff to prevent issues on test day.
Role type
Director, Technical Readiness (Strategy & Operations)
Builds
Digital assessment delivery (SAT, AP) and user readiness for millions of students
Domain
Education technology / Digital assessment operations
Required skills
Technical readiness management, IT operations, network environment knowledge, managed device fleet management, technical change management, technical writing, incident analysis, cross-functional partnership, Jira, Salesforce
Preferred skills
K-12 or higher education experience, enterprise IT experience, CompTIA Network+ certification
Technologies
Bluebook, Jira, Salesforce
Responsibilities
Translate technical and platform changes into requirements and guidance for non-technical audiences; maintain technical readiness requirements for digital testing applications; partner with product and technology teams to identify operational impact of changes; define network and device readiness standards; design readiness checks and troubleshooting resources; analyze technical incident trends to recommend preventive fixes; coordinate with supply chain partners on loaner device requirements.
Seniority
Director, strategic leadership with hands-on technical direction
