Senior Director, Program Operations & Product Enablement
Core
Senior Director leading program operations, subscription strategy, and product enablement for College Board's BigFuture enrollment solutions (Search & Connections) serving 1,200+ higher education institutions.
Role type
Senior Director, Program Operations & Product Enablement
Builds
Annual subscription model, governance frameworks, and operational workflows for Search & Connections products
Domain
Higher Education EdTech / Enrollment Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Program management, subscription pricing & packaging strategy, higher education enrollment expertise, people management, data analysis, policy & compliance governance, cross-functional leadership
Preferred skills
Higher education admissions experience, vendor relationship management
Technologies
Search & Connections platform
Responsibilities
Design and execute annual subscription model including pricing and packaging; lead governance framework for eligibility, terms, and data privacy; manage team of 3 for contracting, compliance, and provisioning; translate customer feedback into product strategy; oversee operational excellence in purchase flow and billing
Seniority
Senior Director, strategic leadership & team management
