Director, Delivery & Release Management, Digital Product Operations
Core
Director of Delivery & Release Management ensuring secure, meaningful digital assessment experiences for millions of students and educators by owning operational systems, processes, and cross-functional coordination for the Digital Product division.
Role type
Senior IC Director, Delivery & Release Management
Builds
Operational systems, release processes, UAT frameworks, and delivery visibility tools for 15+ product teams
Domain
Education technology / Digital assessment platforms
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Release management, User Acceptance Testing (UAT) leadership, Change management, Cross-functional coordination, Agile delivery practices, Process improvement, Stakeholder influence, Risk management, Data-informed decision making
Preferred skills
SaaS environment experience, Tooling definition, Ambiguity navigation, Annual capitalized software reporting
Technologies
Agile tooling, Release management tools, UAT platforms
Responsibilities
Define and drive adoption of end-to-end release management processes; Own and manage User Acceptance Testing (UAT) for the Digital Product platform; Coordinate quarterly planning cycles to resolve cross-team dependencies; Provide leadership with visibility into delivery progress and release health; Develop and implement process improvements based on data and feedback; Own annual capitalized software reporting process.
Seniority
Senior, hands-on IC with strategic influence
