Specialist “Wholesale Roaming and IC Services”
Core
Test validation, troubleshooting, and management of wholesale roaming services and interconnect (IC) partnerships for corporate and private customers.
Role type
Specialist, wholesale roaming and interconnect services
Builds
Roaming services and data clearing processes for telecom partners
Domain
Telecommunications, wholesale roaming, interconnect
Required skills
Telecom billing systems knowledge, roaming service management, data clearing process analysis, partner relationship management, issue resolution, automation, Microsoft Office (Outlook, Excel), fluent English
Preferred skills
Bachelor's or Master's degree in IT, Engineering, or Economics
Technologies
Telecom billing systems, Microsoft Office
Responsibilities
Test validation and troubleshooting of roaming services for new partners, Support the establishment of new roaming partnerships, Update and validate roaming charges for all existing partners, Management, monitoring and analysis of the roaming Data Clearing process, Resolve roaming service complaints and provide support to Billing, Revenue Assurance and Fraud departments, Streamline and automate daily tasks
Seniority
Entry-level, training provided