Deposit Operations Specialist – Bank
Core
Provides advanced operational support for deposit processing, issue resolution, and workflow management across ACH, wires, cards, and fraud activities.
Role type
Senior IC deposit operations specialist
Builds
Accurate deposit transactions and resolved client issues
Domain
Banking / Financial Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ACH processing, wire transfer handling, card and dispute activity management, account maintenance, new account origination support, fraud detection, banking regulations knowledge, advanced problem resolution, process improvement, stakeholder communication
Preferred skills
Written and verbal communication, interpersonal skills, customer service, organizational skills, time management, independent work, teamwork
Technologies
ACH systems, wire transfer platforms, card processing systems, fraud detection tools
Responsibilities
Monitor workflow and step into additional operational areas to support volumes; Resolve complex deposit servicing and new business issues; Act as a key point of contact for complex client matters; Provide hands-on guidance and knowledge sharing to team members; Identify and implement continuous process improvements; Escalate process gaps and inefficiencies to leadership
Seniority
Mid-level, hands-on IC