Floor Supervisor (Store 151, La Crescenta, CA)
Core
Manage overall store operations, customer service, and staff direction for a neighborhood hardware store.
Role type
Store Supervisor (IC)
Builds
Store operations, customer experiences, inventory accuracy, and sales floor presentation
Domain
Retail / Hardware
Deliverable
product features
Required skills
Store operations management, customer service, staff supervision, inventory management, loss prevention, safety compliance, merchandising, cash handling, forklift operation, problem resolution
Preferred skills
Leadership, training, flexible scheduling, teamwork
Technologies
Forklifts, POS systems, inventory management software
Responsibilities
Greet and assist customers, resolve complaints, supervise store staff, manage opening/closing procedures, ensure safety and loss prevention, maintain inventory and merchandising standards, handle cash transactions, communicate operational issues to management
Seniority
Individual Contributor, supervisory level