WLA General Manager
Core
Lead a neighborhood hardware store to drive sales, profitability, and superior customer service while managing all store operations and team development.
Role type
General Manager (Retail Store)
Builds
A profitable, well-stocked hardware store serving local community customers
Domain
Retail / Hardware
Deliverable
product features
Required skills
P&L management, inventory control, loss prevention, hiring and training, budget management, customer service, store operations oversight
Preferred skills
Hardware industry experience, retail management experience
Technologies
None stated
Responsibilities
Manage store P&L and controllable expenses; oversee inventory levels and shrinkage control; supervise daily store operations and safety; lead hiring, training, and development of associates; ensure compliance with company policies and procedures; handle customer complaints and provide positive store representation
Seniority
Manager, hands-on IC