Operations Director
Core
Lead, scale, and optimize all operations within the Maui Jim India Distribution Center and satellite office in Chennai, ensuring seamless daily distribution and high standards of service for local accounts.
Role type
Operations Director (Satellite Office/Distribution Center)
Builds
Efficient logistics infrastructure and operational workflows for the Indian marketplace
Domain
Luxury Eyewear / Consumer Goods / Logistics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic leadership, end-to-end operations management, team mentorship, shipping/receiving oversight, financial budgeting and variance analysis, accounts receivable management, vendor relationship management, regulatory compliance, inventory forecasting, operational improvement implementation
Preferred skills
Eyewear/retail/consumer goods industry knowledge, ability to navigate active warehouse settings, proficiency in Microsoft Office (Word/Excel)
Technologies
Microsoft Office (Word, Excel), digital inventory/financial systems
Responsibilities
Oversee daily operations of the Chennai branch office and facility; manage order processing workflows and resolve escalated customer inquiries; lead and mentor office support staff; direct shipping and receiving functions; compile and communicate operational reports to corporate headquarters; manage relationships with local legal counsel and external advisors; develop annual branch budget and conduct variance analyses; monitor accounts receivable aging and recover past-due balances; oversee credits, returns, and inventory levels; manage the regional repair department; coordinate with external logistics providers; maintain operational agility during peak times; keep leadership apprised of market trends and regulatory changes
Seniority
Senior, hands-on IC with strategic oversight