Operations Director
Core
Lead, scale, and optimize all operations within the Maui Jim India Distribution Center and satellite office in Chennai, ensuring seamless daily distribution and high standards of service for local accounts.
Role type
Senior Operations Director (Satellite Office & Distribution)
Builds
Efficient logistics infrastructure and operational workflows for the Indian eyewear market
Domain
Luxury Eyewear / Consumer Goods / Logistics
Required skills
Strategic leadership, end-to-end operations management, logistics oversight, budgeting and financial analysis, accounts receivable management, vendor relationship management, regulatory compliance, team mentorship, operational reporting
Preferred skills
Eyewear/retail/consumer goods industry knowledge, experience running distribution or satellite branch environments
Technologies
Microsoft Office (Word, Excel), digital inventory/financial systems
Responsibilities
Oversee daily operations of the Chennai branch office and facility; manage order processing workflows and resolve escalated customer inquiries; lead and mentor office support staff; direct shipping and receiving functions; compile and communicate operational reports to corporate headquarters; manage regional repair department; forecast and supervise product and vendor orders; cultivate vendor relationships and ensure invoice compliance; reconcile petty cash and manage expense reports; coordinate with external logistics providers; maintain operational agility during peak times.
Seniority
Senior, hands-on IC with strategic oversight