Repair Technician
Core
Evaluate damaged sunglasses for warranty coverage and perform physical repairs including alignment and cleaning.
Role type
Repair Technician (Eyewear)
Builds
Repaired sunglasses ready for shipment
Domain
Luxury Eyewear / Consumer Goods
Deliverable
physical/clinical work
Required skills
Physical repair of frames, alignment, cleaning, ERP system documentation, lifting 10lbs
Preferred skills
Customer service experience, attention to detail, hand-eye coordination, typing 40 w.p.m.
Technologies
ERP system, PC, frame repair tools
Responsibilities
Inspect and evaluate returned damaged sunglasses to determine repair options and warranty coverage; Document condition of received damaged sunglasses and all parts and charges required for repair completion accurately into the ERP system; Perform physical repair of sunglasses, including alignment and cleaning, with proper packaging according to department standards; Maintain department standards for quantity and quality of production output.