Senior Director, ICX Data, Analytics & AI
Core
Leads the intelligence engine for Vertex's integrated customer experience, managing data, analytics, models, decisioning, and AI agents to enable precision engagement and broader agentic capabilities.
Role type
Senior Director, strategy-level IC with team leadership
Builds
Enterprise intelligence layer including data products, predictive models, next-best-action decisioning, and AI agent portfolio
Domain
Biopharma/Healthcare + Data & AI Strategy
Deliverable
production ML models
Required skills
Data and AI strategy, Agentic AI and intelligent decisioning, Commercial analytics and measurement, Responsible AI and data governance, Digital customer experience, Talent and vendor ecosystem leadership, Cross-functional influence, Value realization
Preferred skills
Biopharma/healthcare industry experience, Advanced degree in data science/AI/CS
Technologies
None explicitly listed
Responsibilities
Set and execute data/AI strategy roadmap; Own build, buy, and partner decisions; Lead end-to-end intelligence layer; Establish and scale AI agents; Own enterprise measurement and commercial closed loop; Define data strategy and governance; Partner with Legal/Regulatory for compliance; Build and lead a team of ~9 direct reports; Develop internal talent and external vendor ecosystem; Champion AI literacy across the organization
Seniority
Senior Director, strategy & mentorship