Customer Master Data Management Senior Manager
Core
Managing global customer master data and governance for healthcare entities to enable a 360-degree customer view within an enterprise.
Role type
Senior Manager, Customer Master Data Management
Builds
Global customer mastering program and data governance processes for healthcare entity data
Domain
Life Sciences / Healthcare / Master Data Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Master Data Management (MDM) processes, Informatica MDM, data governance, data stewardship, CRM systems (Veeva/Salesforce), SQL, data integration, project planning, regulatory compliance (HIPAA, GDPR, HITECH, Sunshine Act)
Preferred skills
Pharmaceutical data experience, vendor management, data cataloguing (Collibra), agile methodologies
Technologies
Informatica MDM, Collibra, Veeva, Salesforce, Oracle, Snowflake, JIRA, Service Now
Responsibilities
Support the global customer mastering program, partner with IT on commercial data governance and data cataloguing, coordinate data change requests and quality initiatives with data stewards, act as data product owner for health care entity data in CRM systems, facilitate loading HCO/HCP data into MDM and downstream systems, coordinate technology initiatives with the DTE group, manage vendor organizations supporting MDM and CRM, train internal teams on MDM processes
Seniority
Senior Manager, strategic oversight and team coordination