Appliance Service Technician (Tampa, FL)
Core
In-home repair of major household appliances, recommending service plans, and delivering customer service.
Role type
Field service technician (appliance repair)
Builds
Repaired appliances and service solutions for residential customers
Domain
Home appliances / Residential services
Deliverable
physical/clinical work
Required skills
Appliance repair, electrical systems, mechanical systems, HVAC, customer service, vehicle operation, inventory management, safety protocols
Preferred skills
Refrigeration repair, CRM systems (Salesforce), CFC certification, wiring diagram interpretation
Technologies
Microsoft Office Suite (Outlook, Teams), Salesforce, specialized hand tools, service van
Responsibilities
Diagnose and complete in-home repairs, recommend repair vs replacement, promote service contracts and accessories, operate service van, document repairs and routes, manage vehicle inventory, maintain customer satisfaction, follow safety protocols
Seniority
Entry-level to Mid-level, hands-on IC